Create Customer Statements Job Not Showing All Customer Records Enabled For Statements (Doc ID 2748818.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Customer account is not available to select in ESS process "Create Customer Statements"

Steps to follow:

Go to Scheduled process

Select ESS process "Create Customer Statements"

Search for customer in field "From Customer" and "To Customer"

Customer is not available to select

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.