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RPAS Cloud: Batch Export Integration Job Failure: ERROR : eebatch_exec.ksh[173] - File permission error when moving or copying files. (Doc ID 2748890.1)

Last updated on OCTOBER 05, 2021

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 18.0 to 19.0 [Release 18.0 to 19.0]
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 18.0 to 19.0 [Release 18.0 to 19.0]
Oracle Retail Predictive Application Server Cloud Edition - Version 18.0 to 19.0 [Release 18.0 to 19.0]
Oracle Retail Demand Forecasting Cloud Service - Version 18.0 to 19.0 [Release 18.0 to 19.0]
Information in this document applies to any platform.

Symptoms

Batch export job from MFP to AP fails with the following error:

03:04:17 : ERROR : eebatch_exportmeas.ksh[881] - Unable to send <FILE> to ap server.
03:04:17 : INFORMATION : eebatch_exportmeas.ksh[881] - Exiting script with code: 36
03:04:17 : INFORMATION : eebatch_exportmeas.ksh[1] - NO_EXIT_STATEMENT
03:04:17 : ERROR : eebatch_exec.ksh[173] - File permission error when moving or copying files.
03:04:17 : INFORMATION : eebatch_exec.ksh[173] - Exiting script with code: 36

The integration job failure has also been seen with other applications too, such as AP to MFP. This is an intermittent issue and rerunning the job may result in batch success. 

Cause

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