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PRC:SSP:When Requester Is Not Same As Preparer Then Requisition Escalation Process Not Working (Doc ID 2749297.1)

Last updated on FEBRUARY 12, 2021

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On Approvals and Notifications,

ACTUAL BEHAVIOR
---------------
Requisition approval Escalation is not working when requester is not same as preparer

EXPECTED BEHAVIOR
-----------------------
Requisition approval Escalation should work properly when requester is not same as preparer

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. As a preparer, navigate to purchase requisition
2. Create a requisition on behalf of other user (ie requester and preparer are different persons)
3. Submit the requisition for approval.
4. Approver did not approve the requisition.

5. Requisition escalation is not working.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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