Resolution Action Does Not Get Applied In Detail Match For Invoice
(Doc ID 2749367.1)
Last updated on FEBRUARY 07, 2021
Applies to:Oracle Retail Invoice Matching Cloud Service - Version NA and later
Information in this document applies to any platform.
When resolving with the Invoice as Correct, the resolution does not get applied.
Steps To Recreate :
- Login to ReIM.
- Go to Invoice Matching - > Summary match. Provide the order number and search.
- Select the Invoice and Receipt and click Summary Match. Note that the discrepancy is out of tolerance.
- Click on Detail Match.
- Select the Item and click on Resolve.
- Select "Invoice" as correct and select the appropriate reason code. Click Apply.
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In this Document