REST Endpoint Authentication Fails When Using application.user.email In A Visual Builder Application (Doc ID 2749464.1)

Last updated on OCTOBER 05, 2023

Applies to:

Symptoms

A Visual Builder application is accessed through SSO authentication on IDCS and it invokes HCM REST endpoints requiring the user name and the IDCS authentication token.

ACTUAL BEHAVIOR
---------------
When passing $application.user.email as user name the REST endpoint invocation fails, because the email address is in a different case sensitivity respect to the user name the endpoint expects.

For example, logging in on IDCS as

FirstName.LastName@<domain>

would be sent to the REST endpoint as

firstname.lastname@<domain>

EXPECTED BEHAVIOR
-----------------------
The email address sent should be the same as the user name used to login.

Changes

Cause

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