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R13 21A HDL Import and Load File Error A connection to the server has failed (Status:unknown) (Doc ID 2749568.1)

Last updated on FEBRUARY 16, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Data Load

After upgrading to R13 21A and when attempting to upload HDL files from local PC or MAC via the Import and Load Data task from Data Exchange, the following error occurs.

ERROR
-----------------------
A connection to the server has failed (Status:unknown)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade to R13 21A
2. Attempt to upload an ZIP file within the Import and Load File task from Data Exchange
3. Encounter error message above

Cause

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In this Document
Symptoms
Cause
Solution


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