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Approval Emails Are Not Reaching the CPQ Cloud Servers (Doc ID 2749914.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 C and later
Information in this document applies to any platform.

Symptoms

After approving a quote via Mobile Approval, the quote does not get updated. No errors are returned to the user even after waiting for some time.

Changes

No changes were made to the environment, but it is observed for specific sites in the OIC infrastructure.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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