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How to hide National Identifier? (Doc ID 2749932.1)

Last updated on AUGUST 22, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

Problem Summary
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National Identifier should not be visible to Agents in the Primary Point of Contact search results.

Problem Description
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Agents should not be able to see National Identifier from Primary Contact due company policy data protection. How can we hide National Identifier?

 

Navigation:

1. Login application

2. Open Help Desk

3. Open HR Service Requests

4. Create Service Request

5. Search for Primary Contact

6. Observe National Identifier information is displayed.
 

Solution

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In this Document
Goal
Solution


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