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Products not Loading Properly in PLP Page only on iPhone Browsers Android Devices Working Fine (Doc ID 2749985.1)

Last updated on FEBRUARY 04, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

PLP is breaking only on iPhone's Browsers.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

1) Open BrowserStack's iPhone User Interface (or) use iPhone device's browsers (Chrome or Safari)
2) Load the URL https://axxxxxxdev-store.occa.ocs.oraclecloud.com/
3) Login with the credentials
4) Select a Category (Example - "Flush")

Findings:
Can see the PLP page loaded in Zoomed view, instead of two products should be listed in the first row only one product listed.
If the same steps followed in an Android device, can see two products listed in the first row.

Note - This issue cannot be replicated with the Toggle Device option with a normal Chrome browser.

Cause

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In this Document
Symptoms
Cause
Solution


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