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SHIPSKU Not Updating When Doing Summary Match After Split Receipt (Doc ID 2750260.1)

Last updated on MARCH 04, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

On : 19.0 version, Document Matching

  When shipsku has multiple records for the same item and the first invoice was matched by split receipt, the subsequent invoice when matched through Summary match updates the shipsku matched qty incorrectly.


The issue can be reproduced at will with the following steps:
  1. Login to Invoice Matching.
  2. Summary match an invoice with "Split Receipt" resolution.
  3. Observe that the Invoice is matched and the shipsku is updated accurately.
  4. Match a second invoice for the same shipment - exact match at the Summary Match level.

Observe that the Invoice is successfully matched however RMS shipsku is updated incorrectly.




Cause

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In this Document
Symptoms
Cause
Solution
References


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