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Email Not Sent From Object Workflow To The Owner's Manager (Doc ID 2750639.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

When the selected receiver of the email in the object workflow is set to be the out-of-the-box option : Manager of Owner, the respective resource is not receiving any email notification. The same is working when the email address is written explicitly.

Cause

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In this Document
Symptoms
Cause
Solution
References


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