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Email Not Sent From Object Workflow To The Owner's Manager (Doc ID 2750639.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


When the selected receiver of the email in the object workflow is set to be the out-of-the-box option : Manager of Owner, the respective resource is not receiving any email notification. The same is working when the email address is written explicitly.


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