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FA: SCM: OM: Order Cancellation Fails With: A cross-referenced value was not found for attribute RETURN_REASON_CODE in source system OPS. (Doc ID 2751117.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

When user try to cancel an order line, it stuck in cancellation pending with below error

 A cross-referenced value was not found for attribute RETURN_REASON_CODE in source system OPS.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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