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Office 365 Is Unable To Download Attachments (Doc ID 2751170.1)

Last updated on FEBRUARY 17, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal


Within Office 365 when a user tries to download an attachment from a record it errors.

ADD-IN ERROR
Sorry, we can't load the add-in. Please make sure you have network and/or internet connectivity.

Why do attachments not work from within O365?
 

Solution

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In this Document
Goal
Solution
References


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