My Oracle Support Banner

Window Grays Out After Running Configuration Report (Doc ID 2751191.1)

Last updated on MARCH 01, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Browser window grays out in Generate Configuration Report

EXPECTED BEHAVIOR
-----------------------
browser window should not gray out and display configuration report record for download

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Application Composer
2. Common Setup > Metadata Manager
3. Configuration Report section > Generate
5. Keep default selection and press Generate
6. Window grays out

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not able to download configuration report

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.