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Asset Tracking Error Message when Merging Customer CSE-2340379 (Doc ID 2751201.1)

Last updated on MARCH 01, 2021

Applies to:

Oracle Customer Data Management Cloud Service - Version and later
Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


Why are we getting this error "The item 222410 cannot be associated to a customer asset because it is not enabled for customer order and asset tracking. (CSE-2340379)" when trying to merge 2 accounts?


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