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Unable To Close GL Accounting Period (Doc ID 2751521.1)

Last updated on DECEMBER 20, 2023

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Period Close Setup & Processing

ACTUAL BEHAVIOR
---------------
Unable to close GL Accounting Period

When attempting to close the GL accounting period for Jan-21 the job ends in an error status.
However, when User run the Subleder Period Close Exceptions Report, the report is blank and shows no errors

ERROR
----------
R_CLPR0003: Unprocessed records exist in the GL_INTERFACE table for the period Jan-21

Summary of Warnings/Errors: The Prevent General Ledger Period Closure When Open Subledger Periods Exist option on the Specify Ledger Options page is enabled for the ledger:XXXX US.
You cannot close the GL Period Due to following errors:
ERROR: Jan-21

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the GL period for Jan-21

Cause

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In this Document
Symptoms
Cause
Solution
References


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