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User_name of a User Is Modified When Adjusting a Multi-User View, Preventing Login to P6Web (Doc ID 2751558.1)

Last updated on APRIL 09, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.8.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After adjusting another user's multi-user view, for which you've been granted access, saving the changes as a new multi-user view, and modifying user access (Example: adding a new user by removing an existing user) on the view **DIRECTLY AFTER THE NEW VIEW IS CREATED**, it results in the user's user_name changing to the user_name the view was initially copied from.

STEPS TO REPRODUCE:

1.  Login to P6 (web) as User A.
     NOTE: It does not matter the profile type assigned to user. It can be a superuser/non-superuser, etc
2.  Click Projects > EPS.
3.  Click 'Customize View' icon.
4.  Right-Click Multiple Users --> Add.
5.  For the new multi-user view
     - Choose any name for the view
     - On access tab, add any user to the "selected user" list
     - Click Save
6.  Login to P6 as the user you assigned the multi-user view on step 5.
7.  Click 'Projects' > 'EPS'.
8.  Click 'Customize View' icon.
9.  Highlight the multi-user view.
10. Make any change to the view.
      Example:  Add a filter, add a column, any change will suffice.
11.  Click 'Apply'
      This will load the EPS page with the multi-user view, and because a change exists, you will see the "You have unsaved changes" prompt.
12.  Click the Save View drop down --> 'Save View As' option.
13.  Enter any name for the view with the View Type set to 'Multiple Users'
14.  Click 'Save'
      This will reload the EPS page with the new multi-user view created
15.  Click 'Customize View' icon.
16.  Click the 'Access' tab on the new multi-user view (created from steps 12-14).
17.  Add any additional user from the 'Available Users' list to the 'Selected Users' list.
18.  Click 'Save'.

At this point, the user's user_name will have been adjusted to reflect the name of the user you initially created the new multi-user view from.


EXPECTED BEHAVIOR

The user_name of the user should *never* be modified when adjusting a multi-user view.

Cause

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In this Document
Symptoms
Cause
Solution
References


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