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FA:SCM:MNT User Is Not Able to Add an Asset to Another Asset under Installed Base (Doc ID 2751587.1)

Last updated on FEBRUARY 19, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

User is not able to add an asset to another asset under Installed Base

Steps:
1. On the hierarchy tab of an asset, click on + icon
2. Search for a known asset by typing the Asset Number--- no result
3. Search for an asset by selecting "Unknown" in the Location -- No Result
4. Search for an asset by selecting "Inventory" in the Location -- No Result
5. Search for an asset by selecting "Customer" in the Location -- All the assets with no parent and have the same customer as of the asset to which we want to add are displayed
 

Solution

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In this Document
Goal
Solution
References


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