My Oracle Support Banner

Is There A Way That We Can Default The Field "To" To A Specific User (Reportedby)Email Upon Selecting The Channel: E-Mail? (Doc ID 2751761.1)

Last updated on MAY 20, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


1. Is there a way that we can default the field "To" to a specific user (ReportedBy)Email upon selecting the channel: e-mail?
2. if there is away to default to Resource tab instead contact tab upon clicking the "To" field search?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.