Is There A Way That We Can Default The Field "To" To A Specific User (Reportedby)Email Upon Selecting The Channel: E-Mail?
(Doc ID 2751761.1)
Last updated on MAY 20, 2022
Applies to:Oracle Fusion B2B Service Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
1. Is there a way that we can default the field "To" to a specific user (ReportedBy)Email upon selecting the channel: e-mail?
2. if there is away to default to Resource tab instead contact tab upon clicking the "To" field search?
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