Status Field Not Updating From Spotlight Area
(Doc ID 2752045.1)
Last updated on MAY 20, 2022
Applies to:Oracle Fusion B2B Service Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.
On : NA version, Service Request
Status field not updating from Spotlight Area
"Status" Field has been placed in both Spotlight and Summary section in Details Page Layout. When the Spotlight Section field is updated , the Same field in Summary doesn't gets updated.
If the Spotlight Section field is updated , the Same field in Summary should be updated.
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