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"HTTP encounters send error:500" on a Large number of B2B Collaboration Messages sending out PO's (Doc ID 2752206.1)

Last updated on MARCH 02, 2023

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.21.10.0 and later
Oracle Fusion Purchasing - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

Find that a large number of Collaboration Messages started failing in the live service.
All showing the same error "HTTP encounters send error:500"

It seems that when re-processing the errored messages they are sending,
Is there anything in the logs to explain what has happened for messages to fail?

Cause

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In this Document
Symptoms
Cause
Solution

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