Declined Gift Card Balance Inquiry addPayments Endpoint Call Returns 400 Error With No responseCode, responseDescription Or customPaymentProperties
(Doc ID 2752540.1)
Last updated on FEBRUARY 15, 2021
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
When attempting a Balance inquiry for a gift card (addPayments - POST /ccstoreui/v1/payment) which is for any reason declined by the provider (responseCode:6000)
we receive the following response from the endpoint:
which is valid.
However, when the balance request is legitimately declined by the provider the returned responseDescription, responseCode and any additionalProperties/customPaymentProperties should be passed to the addPayments endpoint response, instead of the declined payment response being treated as an error (while it is a legitimate response).
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |