Fusion Global Payroll: "Error 401--unauthorized" While Viewing Payslips Using a Custom Data Role
(Doc ID 2752583.1)
Last updated on FEBRUARY 07, 2025
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.01.0 and laterOracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.20.10.0 0. The note has been reviewed and is current for release 11.13.21.01.0.
Symptoms
When attempting to view payslip in Person Management using a custom Payroll Manager Data Role, the following error occurs:
ERROR
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The request requires user authentication. The response must include a WWW-Authenticate header field (section 10.46) containing a challenge applicable to the request resource. The client may repeat the request with a suitable Authorization header field (section 14.8). If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials. If the 401 response contains the same challenge as the prior response, and the user agent has already attempted authentication at least once, then the user should be presented the entity that was given in the response, since that entity may include relevant diagnostic information. HTTP access authentication is explained in section 11.
STEPS
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The issue can be reproduced with the following steps:
1. Go to My Client Group -> Person Management.
2. Search For the Employee and entered Employment Page.
3. Go to Tasks -> View Payslip.
4. Search for required Payslip and the error occurs.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |