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Many Business Process (BP) Records Are Missing After A GBUCS Environment Is Migrated To A Pre-Migration OCI Environment For Testing Purposes (Doc ID 2752885.1)

Last updated on APRIL 21, 2021

Applies to:

Primavera Unifier Cloud Service - Version 20.12 and later
Information in this document applies to any platform.

Symptoms

In a GBUCS Production environment (https://<customername>-unifier.oracleindustry.com), there were Business Process (BP) records that were auto-created on the day that the database dump was taken by the Oracle Cloud Operations team. When viewing the same Business Process in the same Project/Shell in the new OCI environment (https://unifier.oraclecloud.com/<customername>), the records that had been auto-created in the GBUCS environment did not exist in the OCI environment.


EXPECTED BEHAVIOR
------------------------------
Expecting that the BP records that existed in the GBUCS environment prior to migration to OCI test environment should also exist in OCI pre-migration test environment.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into OCI Pre Migration environment.
  2. Navigate to the Project/Shell where the records are missing > BP Upper Node> BP node > Note that there are some BP records that were expected to be in this shell, but are missing.
  3. Log into GBUCS Production environment.
  4. Navigate to the same Project/Shell that was viewed in Step 2 in the OCI pre-migration environment > BP Upper Node> BP node > Note that there are some BP records displayed in this node that were not displayed in the OCI environment.
  5. It should be noted that the process of pulling the database dump from the source GBUCS environment began right before the BP records in GBUCS were auto-created.

Cause

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In this Document
Symptoms
Cause
Solution
References


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