Is It Possible To Select The Facility Type When Create An Order Using Input Interface? (Doc ID 2753016.1)

Last updated on AUGUST 15, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
When there are multiple facilities with same facility code and different facility type, and when creating the Order using Input Interface there is no option to specify which facility type to be used. System is creating the order by randomly selecting the facility type.

For Example: There are two Facilities with same facility code but one facility is of Type Distribution Center (DC) and Other facility is of Type Stores. When creating an Order using Input Interface, there is no option to specify the Facility Type and orders are creating with any random facility type of above two facilities.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. There are two facilities with same Code but different types.
2. In Input Interface UI > Select Order > Upload the file ORR_xxx.xls. Then run interface. (In the the uploaded ORR file, the value in "dest_facility_code" is the facility code, which is same for two different facility types as in Step-1)
3. After the order is interfaced, it is observed that in one Instance it is pulling the 'Store' type facility information for Order destination facility whereas in other Instance is it pulling 'Distribution Center' type. This can be verified from the Manual Wave UI Screen.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.