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PRC:POZ: Request More Information Action Button Not Sending Email To Supplier (Doc ID 2753033.1)

Last updated on MAY 26, 2023

Applies to:

Oracle Fusion Supplier Model Cloud Service - Version 11.13.21.10.0 and later
Oracle Fusion Supplier Model - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Request More Information not sending email to supplier through BPM worklist.

EXPECTED BEHAVIOR
-----------------------
Able to send Request More Information notification to supplier.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to BPM worklist
2. Select supplier registration request
3. Select Request to more Info > Add comments
4. Unable to get the info to supplier

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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