Error: "Alert Unable to acquire Configuration Package lock. Only one export or import process is allowed at any one time." When Importing A Configuration Package
(Doc ID 2753292.1)
Last updated on APRIL 09, 2021
Applies to:Primavera Unifier Cloud Service - Version 21.1 and later
Information in this document applies to any platform.
When attempting to import a Configuration Package from the Stage environment to the Production environment, the following error is being generated.
"Alert Unable to acquire Configuration Package lock. Only one export or import process is allowed at any one time.".
The issue can be reproduced at will with the following steps:
- Log into the Unifier environment that you are importing the Configuration Package to.
- Navigate to Company Workspace > Admin Mode > Configuration Package Management > Configuration Packages > Import.
- Select the Configuration Package > Import.
- The error referenced above is displayed in the Unifier user interface.
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