Existing Contact Preference Becomes Inactive while adding new one.
(Doc ID 2753487.1)
Last updated on MARCH 07, 2021
Applies to:Oracle Fusion B2B Service Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
We are trying to add multiple preferences of same preference code to a contact point. When adding a new preference, the status of the existing preference becomes inactive and the new preference is active.
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