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Customer encounters SSL handshake error with certain clients - OCI Email Delivery (Doc ID 2753575.1)

Last updated on DECEMBER 08, 2023

Applies to:

Oracle Cloud Infrastructure Email Delivery
Information in this document applies to any platform.

Purpose

This document provides information on how to troubleshoot when you run into the following error with certain clients when connecting to our regional endpoints that have a SHA-1 root cert:

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps

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