My Oracle Support Banner

RPASCE: After AUM Was Enabled, Newly Created Users Could Not Access Expected Workbooks for Their Assigned Roles (Doc ID 2753668.1)

Last updated on MARCH 31, 2022

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

After Atomic User Management (AUM) has been enabled, new users appear to be unable to access workbooks that they have been granted access to through Identity Cloud Service (IDCS) groups.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.