Construction and Engineering (CE) Cloud Services Post Incident Report (PIR)
(Doc ID 2754035.1)
Last updated on MAY 02, 2024
Applies to:
Primavera P6 Standard Project and Portfolio Management Cloud Service - Version N/A and laterPrimavera P6 Enterprise Project Portfolio Management Cloud Service - Version N/A and later
Primavera Unifier Cloud Service - Version N/A and later
Oracle Primavera Cloud Service - Version N/A and later
Information in this document applies to any platform.
Purpose
This document provides information about P6 Cloud, Unifier Cloud, and Primavera Cloud Post Incident Reports (PIRs).
A Post Incident Report is the official document shared with Oracle Cloud customers upon request and which contains the below information as related to cloud service degradation, cloud service partial outage, and cloud service outage.
- Incident narrative
- Type of incident
- Incident timeline from impact start to service restoration
- Affected applications/services
- Corrective Actions and Preventative Actions (CAPA)
Scope
- Primavera P6 Enterprise Project Portfolio Cloud Service
- Primavera P6 Standard Project and Portfolio Cloud Service
- Primavera Unifier Cloud Service
Details
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