Report In Interactions And Omni Channel
(Doc ID 2754106.1)
Last updated on NOVEMBER 02, 2021
Applies to:Oracle Fusion CX Sales Cloud Service - Version 188.8.131.52.0 and later
Oracle Fusion B2B Service Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
How to report on "CRM - CRM Interactions Real Time" to retrieve activities details along with "CRM - CRM Omni Channel Events Real Time" to retrieve the facts?
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