My Oracle Support Banner

Report In Interactions And Omni Channel (Doc ID 2754106.1)

Last updated on NOVEMBER 02, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


How to report on "CRM - CRM Interactions Real Time" to retrieve activities details along with "CRM - CRM Omni Channel Events Real Time" to retrieve the facts?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.