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Report In Interactions And Omni Channel (Doc ID 2754106.1)

Last updated on NOVEMBER 02, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion B2B Service Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

How to report on "CRM - CRM Interactions Real Time" to retrieve activities details along with "CRM - CRM Omni Channel Events Real Time" to retrieve the facts?
 

Solution

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In this Document
Goal
Solution
References


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