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Blockchain UI Lag And Unable To Perform Any Activity On Console (Doc ID 2754107.1)

Last updated on FEBRUARY 22, 2021

Applies to:

Blockchain Platform Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Lagging in Blockchain UI and unable to perform any activity on Console. After migrating one Org from Gen1 to Gen2 the OBP Console (UI) is too slow and too much lagging. It takes almost 2-3 minutes to load the complete set of details but as the loading is finished still the UI doesn't show complete set of details and which is faced by almost all the users. Unable to perform any actions around the console due to this lag. In Gen1 there were some lagging that occurred 50% of the time and they managed to work. In Gen2 it happens permanently 90% of the time.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform activities in the OBP Console in timely manner.

Cause

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In this Document
Symptoms
Cause
Solution
References


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