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When Configuring Primavera Gateway Actions In P6 Web the Drop-Downs Are Empty (Doc ID 2754127.1)

Last updated on FEBRUARY 23, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


When trying to configure the items that appear in the Actions -> Exchange Data menu in the Activities view, the drop-downs are empty.  Under Administration -> Gateway the Integration Parameters need to be configured to add new actions to the menu, however, there are no items to select from the drop-downs. The Gateway URL, Username and Password are correct and Test Connection is successful.


  1. Navigate to Administration -> Gateway
  2. Confirm the Test Connection is successful
  3. Under Integration Parameters click Add
  4. Select Import or Export from the Action Type menu
  5. The drop-down under Source/Destination Deployment is empty




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