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Approval Through Email Is Not Working When "On LinkedIn" Phrase Is Present After "Approve" Keyword Line (Doc ID 2754170.1)

Last updated on MARCH 05, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 C Patch 5 and later
Information in this document applies to any platform.

Symptoms

When we have the phrase "On LinkedIn" as part of the text in email signature or in any line after the "Approve" keyword line, the Approval email response is not working.

That is the quote is not getting approved and there is no error message. We found this issue to be specific to Gmail account.

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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