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Office 365 : Attachment Limitation Error (Doc ID 2754401.1)

Last updated on FEBRUARY 22, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.10.0 version, Microsoft Office 365

Office 365 : Attachment limitation error

As per Oracle Outlook integration release notes, The attachment limits as below.

Issue is reproducible - Per doc - https://docs.oracle.com/en/cloud/saas/sales/20d/fastg/microsoft-365.html#FASTG2300406 The file types .ppt, .doc, .xls, .mov, .mp4, and .avi must not exceed 25 MB. --
 

Solution

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Goal
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