Screening Services Not Working As Expected When Attempting to Request (Doc ID 2754406.1)

Last updated on JULY 18, 2022

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 20D and later
Information in this document applies to any platform.

User is presented with spinning wheel when clicking on Request Screening Service.

Steps to replicate:

Log in to the customer zone
Requisition > Locate Requisition
Access Candidate list > Open candidate profile
More Actions > Request Screening Services > Select [name of desired screening service]
Click on Request Service and Notice that the screen starts to load and never stops

Business Impact:
Screening services cannot be requested for the candidate that stops the process of hiring

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In this Document

Symptoms

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