Screening Services Not Working As Expected When Attempting to Request
(Doc ID 2754406.1)
Last updated on MARCH 17, 2021
Applies to:
Oracle Taleo Recruiting Cloud Service - Version 20D and laterInformation in this document applies to any platform.
Symptoms
User is presented with spinning wheel when clicking on Request Screening Service.
Steps to replicate:
- Log into the customer zone
- Fluid Requisition > Locate Requisition
- Access Candidate list > Open candidate profile
- More Actions > Request Screening Services > Select [name of desired screening service]
- Click on Request Service and Notice that screen starts to load and never stops
Business Impact:
Screening services cannot be requested for the candidate that stops the process of hiring
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |