Screening Services Not Working As Expected When Attempting to Request
(Doc ID 2754406.1)
Last updated on JULY 18, 2022
Applies to:
Oracle Taleo Recruiting Cloud Service - Version 20D and laterInformation in this document applies to any platform.
Symptoms
User is presented with spinning wheel when clicking on Request Screening Service.
Steps to replicate:
- Log in to the customer zone
- Requisition > Locate Requisition
- Access Candidate list > Open candidate profile
- More Actions > Request Screening Services > Select [name of desired screening service]
- Click on Request Service and Notice that the screen starts to load and never stops
Business Impact:
Screening services cannot be requested for the candidate that stops the process of hiring
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |