Save And Save And Close Buttons Are Not Clickable
(Doc ID 2754557.1)
Last updated on JULY 12, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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PRM " Save" and "Save and Close" buttons are not clickable.
Customer is unable to click on "Save" or "Save and Close" on Partner objects in PRM, because it seems like the buttons have been disabled.
EXPECTED BEHAVIOR
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Customer should be able to Save the PRM record.
STEPS
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The issue can be reproduced with the following steps:
1. Navigator --> Partner Management > Partners
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue customer is not able to save the record.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |