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EPBCS / PBCS: User Needs to Change Password but Never Setup a Challenge Question (Doc ID 2754649.1)

Last updated on MARCH 09, 2021

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version 20.11.62 and later
Information in this document applies to any platform.

Symptoms

A PBCS user needs to reset their password. 

When the original email was sent to change the password the user did not make the changes to the password or the challenge questions. 

Now the user is unable to log in or change their password.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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