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Fusion Global HR: 21A: Approval Employment Transactions Submitted Prior to 21A Failing (Doc ID 2754974.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.01.0 to 11.13.21.01.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Approval Transaction end-up in error even after final approver approves.

This can happen with any Employment related transaction such as Promote, Termination, Transfer, Change Location etc.

This only happens for Transactions that were submitted prior to upgrade and approved after upgrade.

Depending on the Transaction, error message may be slightly different.


ERROR 1

oracle.apps.hcm.common.transaction.model.applicationModule.TransactionAMImpl cannot be cast to oracle.apps.hcm.employment.core.EmploymentTopAMImpl


ERROR 2

JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.  Approver opens Approval Notification for an employment transaction that was submitted to prior to upgrade and approves it
2.  Transaction Console shows error for this transaction

Changes

 Upgrade to 21A.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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