My Oracle Support Banner

Manage AutoInvoice Lines - Error: The remote server returned an error: (504) Gateway Timeout. (Doc ID 2755103.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Customer Billing (Transactions)

When attempting to upload the data in Manage AutoInvoice Lines, the following error occurs.

ERROR
-----------------------
The remote server returned an error: (504) Gateway Timeout.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Receivables -> Billing -> Manage AutoInvoice Lines
2. Open the template, log in and search for the error interface lines for a BU and transaction source.
3. Make any changes in the data as needed for more than 91 rows and click on 'Upload'
4. Upload fails with the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload updated interface data.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.