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FA: SCM: OM: Invoicing Fails With: The document created must have negative amount total, because the creation type of the transaction type is negative (Doc ID 2755306.1)

Last updated on MAY 17, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Orders are stuck with Status - AWAITING_BILLING, the AutoInvoice process raises the following error:

The document created must have negative amount total, because the creation type of the transaction type is negative

NOTE: The errors can be seen by running the following SQL

NOTE: Executing SQL using BI in a Cloud Environment is described in - Fusion Applications BI Publisher : How Can I Use BI Publisher to Run SQL Against the Fusion Applications Database ? (Doc ID 1910762.1)

Cause

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In this Document
Symptoms
Cause
Solution
References


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