My Oracle Support Banner

Category Searches Return Results without Products in OCI Environment (Doc ID 2755310.1)

Last updated on FEBRUARY 25, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 20.4.6

Symptoms

Category searches return results without products.

Series of indexing failures are found.  Baseline fails during EndecaIndexing phase.

CX Commerce Search Admin Pod (endeca-0) in OCI environment is being restarted due to memory shortage during indexing.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.