My Oracle Support Banner

Ship Unit Count Is Considered Incorrectly During Rate Evaluation (Doc ID 2755766.1)

Last updated on FEBRUARY 25, 2021

Applies to:

Oracle Transportation Management Cloud Service - Version 20.3 and later
Information in this document applies to any platform.

Symptoms

When a Ship Unit is shipped on top of an existing Ship Unit (for example a partial pallet is shipped on top of an existing pallet), Ship Unit count for such Ship Unit would be zero. OTM is planning such Ship Units as expected , but OTM during rate evaluation the Ship Unit Count is being default to 1. 

If the rate condition is based on Ship Unit count , then this issue causes the cost to be calculated incorrectly. 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.