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Paysheet Has Zero Beginning Balances When There Are Prior Months Commission To Be Paid (Doc ID 2756025.1)

Last updated on MARCH 01, 2021

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

The Paysheet has $0 zero beginning balances when there are prior months commission ending balance to be paid.


EXPECTED BEHAVIOR
The beginning balance should show the amounts from prior month that are outstanding.

STEPS
1. End-date participant for 12/31/2020 but have [ Compensation End Date ] = 2/1/2021 to pay
    Navigator > Participant Snapshot > Manage Participant Detail
2. Load additional transactions for December 2020 and recalculate
3. Open January 2021 period
4. Create payment batch for Jan-2021. The paysheet shows the correct amount to be paid but the beginning balance is showing as zero.

Cause

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In this Document
Symptoms
Cause
Solution
References


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