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Not Able To Perform Unapplication At Creditmemo Level (Doc ID 2756245.1)

Last updated on MARCH 08, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

The customer crated the refund and the AP invoice got generated.

The user paid the refund invoice and voided and the user wants to unapply at credit memo level.

Error

You can't cancel this document because it has an effective payment. You must void the payment before canceling the document. (AP-810179)
CANCEL_REFUND : (AR-855636)

Cause

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In this Document
Symptoms
Cause
Solution
References


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