Error While Doing Payment Using The Same Bank Account And Same Payment Document (Doc ID 2756501.1)

Last updated on JULY 09, 2021

Applies to:

Symptoms

On : 11.13.20.10.0 version, Invoice Transactions

Error while doing payment using the same bank account and same payment Document
Getting the below error message while doing payment using the same bank account and same payment Document simultaneously.

ERROR
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The paper document number that you selected was already used. Select another paper document number


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Payment using same bank account and same payment method simultaneously.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot do the payment

Cause

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