Eligibility Profile : Performance Document Eligibility Is showing Overall eligibility as Not eligible and for the Eligibility Profile as Eligible When Using Exclude Option (Doc ID 2756654.1)

Last updated on MARCH 04, 2021

Applies to:

Symptoms

On : 11.13.20.10.0 version, Performance Management

ACTUAL BEHAVIOR
---------------
Created an Eligibility profile with only excluded work locations and when checked if the employee is eligible in Performance Document Eligibility, it was showing Overall eligibility as Not eligible and for the Eligibility profile as Eligible

EXPECTED BEHAVIOR
-----------------------
Since the worker was part of the excluded location, the eligibility profile should show as Not eligible

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an Eligibility profile with only Excluded Locations
2. Checked if the employee is eligible in My Client Groups > Performance > Performance Document Eligibility
3. Overall eligibility was not eligible while eligible profile was shown as eligible.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.