My Oracle Support Banner

PRC:PO: Total Tax Is Displayed as Zero on Purchase Order When Tax Lines Exists (Doc ID 2757102.1)

Last updated on APRIL 11, 2021

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Purchasing - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

In the Purchase Order (PO) screen, post calculation of taxes, the “Total Tax” field at PO header level and PO Line level are showing Tax amount as zero. Whereas taxes are properly sent from the Tax partner and is visible from the View Tax Lines at the PO Line level.

This issue is happen for imported POs and also for manually Purchase Orders with Tax partner enabled.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create Purchase Order
2.Taxes are not calculated

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.