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Debit Memo Reversal - Allow To Reverse DM Multiple Times (Doc ID 2757129.1)

Last updated on MARCH 04, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms


After reversing a debit memo, the same is available to reversed again.
When a second reversal in attempted, an generic error message is shown reporting "An Application Error Occurred".
If an debit memo is fully reversed, it shouldn't be allowed to be further reversed OR the error message should be clear about the error.


Steps to reproduce:
1. create a standalone debit memo - cost
2. search for & select the debit memo
3. click reverse from the actions menu
4. fully reverse the debit memo and save
5. repeat from step 2 to 4

Cause

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In this Document
Symptoms
Cause
Solution
References


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